MSL Return Policy

How do I return an item?

  • Contact Mid-State Litho, Inc (MSL) for return approval and details. No merchandise returns accepted unless written authorization is issued by MSL
  • Any restock charges related to the return of any merchandise is the responsibility of the purchaser
  • Acceptance of return request, return deadlines, and percentage of restock charges are determined by the manufacturer/vendor and not MSL
  • Minimum restock fee of 25%
  • Returns must be unopened and in original packaging
  • Freight charges for returned parts is billable
  • No returns accepted after ten (10) days from the invoice date
  • Clearance items are final sale
Please call Mid-State Litho's toll-free number at 800.343.4231 or 810.238.7370 and customer service will glady help you.

MSL Hours of Operation | Monday - Friday, 8 AM - 5 PM

Toll -Free: 800.343.4231 | PH: 810.238.7370